Questions.

Nexiven works from conversations, so it can work with most chatbot platforms. We start from a conversation export or your chatbot's API. Tell us which chatbot you use and we confirm the setup before your trial begins.

You give it your store's rules once: prices, shipping, returns, sizing, warranty and promotions. Each bot answer is compared with those rules, and only real problems trigger an alert.

Yes. It flags questions the bot could have answered from your rules but didn't, needless handoffs to a human, and buyers who were left without a next step.

Nexiven does not guess. If the bot states a number, a date or a guarantee that your rules are silent on, it is listed as a claim we couldn't check, so you can add a rule.

No. Nexiven only reads conversations. It never talks to your customers and never edits your bot.

You can, once. Nexiven goes through every conversation, checks against your own rules instead of guessing, requires exact quotes for every finding, and alerts you so you don't have to remember to look.

Yes. It can miss a problem and it can flag something that isn't one. That is why every finding shows both quotes and goes through a second review. You make the final call.

We use conversations only to check them and to improve Nexiven. Details are on the privacy page.

Conversations may contain them. We ask you to remove personal data where you can, and we use conversations only to check them for you. You can ask us to delete everything at any time.

To check them we send text to an AI provider (currently OpenAI) through its API. We host the site with Cloudflare.

$49 a month after 10 free days. No card is needed to start.

Yes, any time. There is no contract.

Yes. Write to [email protected] with your store and your monthly conversation volume.